We operate a practice-based complaints procedure as part of the NHS system for dealing with complaints. Our system meets the national criteria. Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur. Our Practice Manager, Ms Sarah Buckland, can give you further information. Complaints may be made verbally, in writing or through a representative. Any comments on our provision of services, or compliments, are also welcomed.
You may also contact the CQC (Care Quality Commission) on 03000 616161 or firstname.lastname@example.org